Website Maintenance Packages

Website Maintenance Package

Monthly & Quarterly

Choose Your Plan Silver Gold Platinum
Essential Optimum Optimum
For Small Stores for medium Stores for Large Stores
Package Features
Minor Change Requests (Annually) Up to 12 Up to 18 Up to 24
Turn Around Time 24-48 Hrs. 24-48 Hrs. 24-48 Hrs.
Onboarding Health Check
Website Full Backup Yes Yes Yes
Google ReCaptcha Integration Yes Yes Yes
Security Optimization Yes Yes Yes
Speed Optimization Yes Yes Yes
Monthly Technical Maintenance
Magento Security Patches Yes Yes Yes
Magento Version Upgrade Yes Yes Yes
Order Processing Test Yes Yes Yes
Clearing Logs and Junk files Yes Yes Yes
Database Optimization No Yes Yes
Website Malware Scan & Resolve Yes Yes Yes
Check Website Load Time Yes Yes Yes
Comment Spam Monitoring & Deletion Yes Yes Yes
Broken Link Check Yes Yes Yes
Website Backup and Downloadable Link Yes Yes Yes
Website Management
Update Content - Text, Attachments Yes Yes Yes
Update Content - Minor Graphical, Forms Addon Yes Yes
Update Content - Minor Design / Layout Addon Addon Yes
New Page Creation (Per Annum) 1 2 4
Adding or Formatting Blog Posts Addon Yes Yes
Add/Remove images Yes Yes Yes
Magento Extension Implementation No Yes Yes
Image Optimization Yes Yes Yes
SSL Certificate Implementation Yes Yes Yes
Fixing CSS Coding Yes Yes Yes
Troubleshooting Server Issue No Yes Yes
Troubleshooting Database Error No Yes Yes
Bugs And error removal No Yes Yes
Website Hacking issue resolve Yes Yes Yes
404 Error Fixing Yes Yes Yes
Third-Party Script Integration No Yes Yes
Website Migration Addon Addon Yes
Magento Management
Performance Check Yes Yes Yes
Coupon Code Management Yes Yes Yes
Payment Gateway Update Yes Yes Yes
Shipping Methods Updations Yes Yes Yes
Tax Slab Changes Yes Yes Yes
Assistance with domain transfer Yes Yes Yes
Email Account Creation Yes Yes Yes
Email Password Changes Yes Yes Yes
Support System
Support Request via Client Portal, Mobile App, Email Yes Yes Yes
Communication via Phone/Email/Skype Yes Yes Yes
Monthly Report
Monthly Website Traffic Report Yes Yes Yes
Monthly Activity Report Yes Yes Yes