Website Maintenance Package
Monthly & Quarterly
| Choose Your Plan | Silver | Gold | Platinum |
| Essential | Optimum | Optimum | |
| For Small Stores | for medium Stores | for Large Stores | |
| Package Features | |||
| Minor Change Requests (Annually) | Up to 12 | Up to 18 | Up to 24 |
| Turn Around Time | 24-48 Hrs. | 24-48 Hrs. | 24-48 Hrs. |
| Onboarding Health Check | |||
| Website Full Backup | Yes | Yes | Yes |
| Google ReCaptcha Integration | Yes | Yes | Yes |
| Security Optimization | Yes | Yes | Yes |
| Speed Optimization | Yes | Yes | Yes |
| Monthly Technical Maintenance | |||
| Magento Security Patches | Yes | Yes | Yes |
| Magento Version Upgrade | Yes | Yes | Yes |
| Order Processing Test | Yes | Yes | Yes |
| Clearing Logs and Junk files | Yes | Yes | Yes |
| Database Optimization | No | Yes | Yes |
| Website Malware Scan & Resolve | Yes | Yes | Yes |
| Check Website Load Time | Yes | Yes | Yes |
| Comment Spam Monitoring & Deletion | Yes | Yes | Yes |
| Broken Link Check | Yes | Yes | Yes |
| Website Backup and Downloadable Link | Yes | Yes | Yes |
| Website Management | |||
| Update Content - Text, Attachments | Yes | Yes | Yes |
| Update Content - Minor Graphical, Forms | Addon | Yes | Yes |
| Update Content - Minor Design / Layout | Addon | Addon | Yes |
| New Page Creation (Per Annum) | 1 | 2 | 4 |
| Adding or Formatting Blog Posts | Addon | Yes | Yes |
| Add/Remove images | Yes | Yes | Yes |
| Magento Extension Implementation | No | Yes | Yes |
| Image Optimization | Yes | Yes | Yes |
| SSL Certificate Implementation | Yes | Yes | Yes |
| Fixing CSS Coding | Yes | Yes | Yes |
| Troubleshooting Server Issue | No | Yes | Yes |
| Troubleshooting Database Error | No | Yes | Yes |
| Bugs And error removal | No | Yes | Yes |
| Website Hacking issue resolve | Yes | Yes | Yes |
| 404 Error Fixing | Yes | Yes | Yes |
| Third-Party Script Integration | No | Yes | Yes |
| Website Migration | Addon | Addon | Yes |
| Magento Management | |||
| Performance Check | Yes | Yes | Yes |
| Coupon Code Management | Yes | Yes | Yes |
| Payment Gateway Update | Yes | Yes | Yes |
| Shipping Methods Updations | Yes | Yes | Yes |
| Tax Slab Changes | Yes | Yes | Yes |
| Assistance with domain transfer | Yes | Yes | Yes |
| Email Account Creation | Yes | Yes | Yes |
| Email Password Changes | Yes | Yes | Yes |
| Support System | |||
| Support Request via Client Portal, Mobile App, Email | Yes | Yes | Yes |
| Communication via Phone/Email/Skype | Yes | Yes | Yes |
| Monthly Report | |||
| Monthly Website Traffic Report | Yes | Yes | Yes |
| Monthly Activity Report | Yes | Yes | Yes |